“Micro-tasking” approaches, which employ technology platforms to distribute small, discrete tasks to online workers, are a standard practice for accomplishing government goals. Governments use such platforms to harness the knowledge and skills of citizens and their own workers across multiple departments and agencies.
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To digitize content for its national library, Finland created a central “game” platform to persuade citizens to provide free labor. Participants completed more than 4.1 million small projects, or “microtasks.”