Military health agencies increasingly offer an integrated care model that coordinates care delivery, health insurance, interaction with multiple entities and more, producing better outcomes for beneficiaries. More emphasis is placed on health and patient engagement, involving family members in patient care, redesigning primary care and aligning financial systems and incentives towards better outcomes.
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In 2010, Veterans Health Administration implemented the patient-centered medical home model (PCMH) in line with the federal PCMH collaborative initiative. The model aims at providing primary care to veterans that is accessible, patient-centered, coordinated, and team-based.