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human robocops

The rapid deployment of digitization, robots and UAVs in the workplace results in a new mix of civil service jobs. Smart technology causes the loss of some types of existing jobs but also generates plenty of new ones while quickening the pace of learning and retraining. Analytics and behavioral insights augment human capabilities. Displaced workers pivot to the new wave of jobs, many of them requiring close human interaction. Core skill sets for these jobs revolve around understanding human motivations and engaging civic and peer networks to address social problems.


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