Gamifying Sustainability

In 2001, graduate students from Arizona State University and California State University San Marcos conducted an experiment designed to persuade households to use less energy. They tested four messages to determine which had the biggest impact on reducing energy use: save money, save the planet, be a good citizen or your neighbors are doing better …

What if everything you know about money is about to change?

Mt. Gox, the oldest exchange in Bitcoin’s short history, shut its doors on February 24. The exchange lost 750,000 Bitcoins, worth roughly $350 million at the time, angering the Bitcoin community and highlighting issues around the viability of a monetary system built on untested trading platforms. Despite an initial panic, Bitcoin didn’t die as a …

Urban environmental innovation

It’s been more than five years since the world’s population shifted enough that more than half of all people now live in cities. This concentration of people in urban areas requires that we develop strategies for making cities more sustainable, resilient and innovative, and that’s what we see happening between now and 2020. For many …

The future’s exponential causality

In the same way that humans have a hard time understanding exponential functions in mathematics, we also find it difficult to anticipate what I term “exponential causality.” Journalists and academics tend to focus on things that can be directly inferred. To catch up with everything else that will eventually matter, some may turn to science …

Customer Centricity and the Future of Human Services

Everyone may be equal in the eyes of government, but that does not mean everyone is the same. One of the great weaknesses in human services over the past century is that they have operated with a mass-production, one-size-fits-all approach. In many circumstances, that is no longer necessary or appropriate. This recognition is giving rise …

Change is in the air. The future of health care is in your hands.

Visions and depictions of the future typically revolve around technology (or technology gone awry) that drastically transform the status quo of everyday activities: flying cars, vengeful robots, time machines, “plastics,” dogs on treadmills, etc. However, as we gathered views from Deloitte thought leaders on what they saw as the future of health care, an industry …

Government as Venture Capitalist

In 2004 Palantir was making the rounds in Silicon Valley in search of much-needed funding. The company, then in its seed stage, was looking to create a platform to analyze unstructured information at a time when most companies did not yet appreciate the power of “Big Data” analytics. Passed over by a number of established …

Civilian drones have arrived

In December 2013, Kiev, the capital of Ukraine, plunged into a chaos as anti-government protests erupted throughout the city. What started off as a peaceful protest quickly escalated to riots and arson around Kiev’s independence center, the epicenter of anti-government demonstrations. Many journalists were reporting the event from the ground; but it was a stunning …

Addressing Technology’s Dark Side

It has never been easier to find someone. Earlier this year, in a somewhat “aww-inspiring” case of social media romance, a young Irishman used a twitter hashtag (#findkatie) to look for the girl he met on a plane before the two were separated at the airport. And find her he did—an ocean away in Canada. …

Augmented Reality in Government

From security to collaboration to training, the public sector may soon reap many benefits from emerging augmented reality technologies. But first, agency CIOs will have to create the IT platforms and data management capabilities required to make it work. A woman steps out of a taxi at the Los Angeles International Airport. Though she may …